I recently had a guest share a heartfelt story about a memorable stay at our hotel that truly warmed my heart — it got me thinking about the impact we can have when we genuinely connect with our guests. How do you ensure that your interactions leave a lasting impression?
I went for a PMP cert first before finishing my degree, and it paid off; my interviews definitely highlighted that. While the degree is important, real-world skills often catch employers’ attention faster. Just like @User mentioned, focus on what’s trending in job postings to guide your choice.
I totally agree about making genuine connections! It’s like baking a cake — ingredients matter, but the love you put into it makes the real difference. How do you think we can personaliz.e those interactions even more, @derekB21?