We piloted a demand-based roster using hourly occupancy and room-type mix, reducing stayover backlog 18% in two weeks at a 220-room downtown property. Which metrics are you using to validate efficiency — minutes per room, labor hours per occupied room, or forecast variance by shift?
Quick tip that’s worked for me: I put ‘MST overlap 10–4 | former 19D | sim scenario scripter’ in the subject and include a 60‑sec WebGL build so they can see it fast; that’s gotten me callbacks on the remote-verified ones. With the ‘apply promptly’ push this week, I keep a one‑paragraph template ready, and if your sim background’s thinner, lead with telemetry/QA results instead.
I’m not Melinda, but one thing that moved the needle for us: keep minutes/room, but pair it with a rush‑room SLA — % of early arrivals/VIPs released >= 60 min before ETA — and tighten first‑room start; when start dropped under 20 min, stayover backlog fell more than shaving seconds off cleans. @t_morales88 do you track SLA hit rate by shift?
Solid 18% in two weeks; we track LHOR plus a ‘ready by 2pm’ SLA — watch cart-transit minutes?