Had a guest ask me if our coffee machine made cappuccinos. I said yes, but after seeing their face when I said it was the instant kind, it was clear I might need some barista training. Anyone else have funny stories about unusual guest requests?
I can relate! I had a guest ask for a ‘real’ mojito without realizing we only have a mix. It’s funny how expectations can be so different from reality.
It’s often the simple things that surprise us! Maybe a coffee tasting could boost barista skills? 
Have you thought of any fun training ideas?