I wanted to share a funny experience from last week when a guest showed up for a wedding, only to find out there was a mix-up and their reservation disappeared into the ether! We all had a good laugh as I scrambled to find them a room while they joked about starting their own hotel app. It’s moments like these that remind us to double-check those bookings.
And , I know how it feels applying for these trainer roles; they disappear fast! I applied for one last week, and by the time I got my resume together, it was already gone. Networking really does help, though — reaching out via LinkedIn can give you the inside scoop about upcoming jobs. Have you checked out local training organizations?
, I totally get it! Last month I had a similar situation where a guest’s reservation got lost in the system just before check-in. We ended up scrambling for a room too, and thankfully they just laughed it off.